We are not happy if you are not happy with our software, so we offer an unconditional 30-day money-back guarantee on FlashSlider software license, except as listed below. Well, there is one obvious condition: you must remove the FlashSlider software from your computer. We may ask you to mail or fax us a signed Letter of Intellectual Property Destruction in order to issue the refund. 

NOTE: The CD-ROMs and shipping charges, if any, are not refundable. (We can only REPLACE a defective CD-ROM). Service fees for a license key or an installation file replacement are not refundable: please backup your license key and installation file with your other important files to avoid such replacement fees. If you have made us an offer to purchase a product at a reduced price and we have accepted your offer, such an order is not refundable: if you want to be eligible for the money-back guarantee, please purchase the product at its full price. Finally, if you have requested a refund, and then purchased that or any other product from us again, the second purchase is not refundable. Please try out the 100% functional evaluation copies of our software before purchasing a license for the second time. 

Please feel free to contact us before placing your order if you have questions about our refund policy.